If you forget your password or enter it incorrectly, an error will be displayed on the screen and allow you to login again. After 3 unsuccessful attempts, your account will be locked. This means that you will have to contact the bank and ask if your internet banking account can be re-activated. The bank representative will be able to generate a new random password for you. The first time you login, your will be required to change you password. If you have any questions, please contact your bank representative for assistance.